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Edgeworks Forums   »   Edgeworks Productions   »   Apps   »   How do I report bugs/issues with a game on this forum?
Imperialist Oct 6 2016, 2:01pm


Joined: Oct 6th, 2016
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Achievements: 2

It's in the title. I don't have a Facebook or Reddit, so I can't contact Alexander Winn anywhere through here.
   
 
Nerrolken
Oct 11 2016, 12:08am


Joined: Feb 3rd, 2005
Location: Los Angeles, CA
Posts: 1,717
Achievements: 24


You can post them here, although it's kind of a ghost town so I don't check it every day. Otherwise, you can email me at awinn@alexanderwinn.com

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Thanks to Sneaky and SquattingB for the awesome avatar!
   
 
49ersailor Dec 5 2016, 3:51pm


Joined: Dec 5th, 2016
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Posts: 1
Achievements: 2

Hey Alex,

TerraGenesis is an awesome game, but everytime it offers me free GP and I tap watch ad, it just disappears and leaves me with nothing.
   
 
Nerrolken
Dec 11 2016, 4:10am


Joined: Feb 3rd, 2005
Location: Los Angeles, CA
Posts: 1,717
Achievements: 24


Hey Alex,

TerraGenesis is an awesome game, but everytime it offers me free GP and I tap watch ad, it just disappears and leaves me with nothing.


Should be fixed now. Is it working for you?

-------------------------------
Thanks to Sneaky and SquattingB for the awesome avatar!
   
 
Vooduud Feb 10 2017, 9:45am


Joined: Feb 10th, 2017
Location: n/a
Posts: 1
Achievements: 2

I think the new update is the reason my game crashes as soon as I open it. Or it may be that my Mercury colony has surpassed 5 quadrillion residents. Please help me with this problem.
   
 
Chrisxross Mar 6 2017, 12:40pm


Joined: Mar 6th, 2017
Location: n/a
Posts: 1
Achievements: 2

hello Alex, like lots of people I really love TerraGenesis and everything you're building into it. I ran into a "small" issue however and was wondering if you could help out. A few days ago the game on iPad zoinked out and cleared out all my planets save for one, even though completion rates were still 100% or 80% in some cases. In my futile attempt to get them back I re-installed the app... which reset everything and I can't restore purchases! Can you help?
   
 
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